PRIVACY POLICY
Last updated 04/17/2023
We know that you care about how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how UnOrdinary Group LLC and its subsidiaries, including UnOrdinary Spaces L.L.C, (collectively “we”, “us” or ” our”) collect, use, and share information about you when you use or otherwise interact with our websites, networks, applications, mobile applications, online services, and other services we provide (“Services”).
WHAT INFORMATION DO WE COLLECT ABOUT CUSTOMERS?
INFORMATION YOU PROVIDE:
Registration and Profile Information. When you create an account, place an order, or request a quote, you will be asked for your name, email address, phone number, payment information, billing and shipping addresses, demographic information, and other information that you want to specify.
Payment Information. When you make a purchase, we collect information about the card you use to pay. Depending on the payment option you choose, we may use a third party to process payments for us and receive information about the card you are paying with.
Communication If you contact us directly, we may receive additional information about you. For example, if you contact our customer service, we will receive your name, email address, telephone number, the content of any message or attachment you send us, and other information you choose to provide to us. We may also record your calls to our customer service team to process your request and for training, research, and product development purposes.
INFORMATION WE COLLECT WHEN YOU USE OUR SERVICE:
Location Information When you use our Services, we receive general information about your location (for example, your IP address can be used to infer your general geographic region).
Device information. We receive information about the device and software you use to access our Services, including Internet Protocol (IP) address, web browser type, operating system version, wireless carrier and manufacturer, application installs, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. In order to understand how you use our Services and to improve them, we automatically receive information about your interactions with our Services, such as the pages or other content you view, the searches you make, the purchases you make, and the dates and times your visits.
Information we derive from your data. We may derive information or draw inferences about you based on the information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences, and based on your IP address, we may infer your approximate location.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. For example, we may us pixel tags to recognize and alert you, if you leave items in your shopping cart. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
User feedback. We receive information about reviews and ratings that you post when using our services.
INFORMATION WE RECEIVE FROM THIRD PARTIES”
Information from third-party services. If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
Other third parties. We may receive additional information about you, e.g. B. demographic data, from third parties, e.g. B. data or marketing partners, and combine this with other information we have about you.
HOW DO WE USE THE DATA WE COLLECT?
WE USE YOUR CONTACT INFORMATION (MEANING EMAIL ADDRESS, PHONE NUMBER, AND BILLING AND/OR SHIPPING ADDRESS) FOR THE FOLLOWING PURPOSES:
We use your billing and shipping address to process and deliver purchases, returns, and backorders, and to help prevent fraud.
We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as sending you information about products, promotions, surveys, news, and events that we think may interest you.
We also use your email address to help you create, manage, and maintain an account on our Services.
We use other information we collect:
To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s); to monitor and analyze trends, usage, and activity, and improve our Services and product offerings; to provide, maintain, and improve our products and Services, including customer service; to record purchases you have made through our Services;
to allow you to post comments and communicate with us about our Services, for example on our social media pages; to facilitate the connection of third-party services or applications, such as social networks; to enable transactions and payments; to protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and for compliance purposes, including enforcing our Terms Of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
HOW DO WE SHARE CUSTOMER INFORMATION?
Affiliates and subsidiaries. We may share your information with our affiliates and subsidiaries for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may share any information we receive with vendors and service providers with whom we remain associated in connection with the provision of our Services.
Third-Party App Integrations. If you connect a third-party application to our Services, we may share information with that third party.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt-out by downloading the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout .
Advertising Partners. We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different websites and online services. For more information about interest-based ads, and to learn about options for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or when you are located in the EU, www.youronlinechoices.eu/. You can also access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
Aggregated or De-identified Form. We may make certain automatically collected, aggregated, or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to (i) comply with law enforcement requests and legal processes, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Consent. We may also disclose your information with your permission or at your direction.
WHAT OPTIONS DO I HAVE?
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features on our Services. You may also manage and update your information, or close your account by emailing us at help@unordinaryspaces.com.
Marketing Communications. If you would prefer not to receive marketing emails sent by one of our brands, simply click on the unsubscribe link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your account.
Do Not Track. There is no accepted standard for how to respond to Do Not Track signals, and we do not respond to such signals.
INTERNATIONAL:
The information we collect about you may be transferred to and accessed from the United States and other countries in accordance with applicable law. These other countries may not offer the same level of data protection as your home country. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it
DATA SECURITY:
We use certain safeguards that are intended to secure the Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
CONTACT INFORMATION:
UnOrdinary Spaces L.L.C, Inc. is the entity responsible for the processing of your information as described in this Privacy Policy. If you would like to exercise your rights please submit your request by email at help@unordinaryspaces.com.
NOTICE OF CHANGES:
This Privacy Policy may be updated over time. If we make changes, we will notify you by updating the date at the top of the Terms and by providing other notices where appropriate (for example, by posting a notice on our website or by email). We encourage you to read the Privacy Policy each time you use our Services or have any further interaction with us to learn about our privacy practices and the choices available to you.